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Logging in

How to log in to Mauve Insight

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Written by Jonathan Ellis
Updated over a week ago

How to Log In to Mauve Insight

Welcome to Mauve Insight! This article will guide you through the process of logging in to our platform. Follow the steps below to access your account and start using our services.

Step 1: Go to the Login Page

To begin, open your web browser and go to the login page at https://insight.mauvegroup.com. This is where you will enter your login credentials to access Mauve Insight.

Step 2: Enter Your Username and Password

Once you are on the login page, enter your username and password in the designated fields. If you are unsure of your login credentials, please contact your account manager for assistance.

Step 3: Verify Your Password (Optional)

If you want to make sure that your password has been entered correctly, you can click on the eye icon next to the password field. This will allow you to view your password as you type it in.

Step 4: Click Log In

After entering your login credentials, click on the "Log In" button to proceed.

Step 5: Access the Mauve Insight Homepage

If your login details are correct, you will be taken to the Mauve Insight Homepage. This is where you can access all of our services and features.

Step 6: Error Messages

If you receive an error message after clicking "Log In," it means that the email and/or password you entered are incorrect. Please double-check your login credentials and try again.

Step 7: Account Lockout

After five unsuccessful login attempts, your account will be locked for security purposes. This means that you will not be able to log in for the next 20 minutes.

Step 8: Try Again After 20 Minutes

After 20 minutes have passed, you can try logging in again. If you are still having trouble accessing your account, please contact our support team for assistance.

Congratulations, you have successfully logged in to Mauve Insight! If you have any further questions or need help with any of our services, please don't hesitate to reach out to our support team for assistance.

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