Enable/disable 2FA on your account
Two-factor authentication is an additional security measure that adds an extra layer of security to your account. Each time you log in, in addition to your password, you will be required to enter a security code generated by the Google Authenticator or Microsoft Authenticator app on your mobile device. These codes are randomly generated and expire after a set amount of time.
Step One: Log in to the portal and go to the Settings page.
Once you are logged in to Mauve Insight, click on the profile link at the bottom of the navigation bar.
Step Two: Click the Security tab.
Step Three: 2FA Status
You can find the existing 2FA status here. This will display as either Enabled or Disabled.
Step Three: Enable 2FA
You can enable 2FA by clicking the Enable button. This will take you to the following screen.
Step Four: Download the mobile app
Mauve Insight 2FA works with either Microsoft or Google versions of the authenticator apps. If you have not already done so, you will need to download one or the other from your mobile devices app store. Once downloaded, open the app on your mobile device.
Step Five: Scan or key in the manual entry code
Using your mobile phone, scan the barcode from step three using the mobile app, or enter the key manually. Your mobile app will display a code. Type this in to the Verification code field on Mauve Insight.
Step Six: Click enable
Click the enable button to set 2FA on Mauve Insight.
Step Seven: Future logins
With 2FA enabled, future logins will prompt you to provide a code from your mobile app. You can disable the setting by following the above steps, but instead clicking on the disable option.